Why myGermany?
10 Years Experience
We Focus With Care
on your items and pack it accordingly – No Mass Processing.
Made-In-Germany
International Package & Freight Forwarding competency.
50.000 Returning Customers
Ship packages, pallets, kitchen devices, spare parts, antiquie items etc.
German Delivery Address
Our warehouse address is your German delivery address.
Package Drop Shipment
Fastest & cheapest
shipping option.
German Warehouse Services
Storage, packaging, consolidation etc.
Customs Export & Import Clearance
We take over your
clearance activities.
Parcel Checks & Pictures
Let us take inspect and photograph your items.
Pick-up & Concierge Service
Buy for me. We pick-up & purchase on your behalf.
Repacking & Consolidation
We repack & reduce your packaging sizes.
Global & Local Payment
Free global
payment methods.
International Insured Shipment
DHL, FedEx, UPS & Co.
Express, Economy & Premium.
Freight & Bulky Items Shipment
Pallet, container, or individual collies via Road, Sea, Air & Rail.
Ready to start Shopping in Germany & get it shipped to Japan?
Package & Freight Forwarding from Germany to Japan
HOW DOES IT WORK?
1. REGISTER
2. SHOPPING
Now you can shop in any German & European online shops. Just enter your new myGermany address as the shipping address when checking out from the stores.
3. INFO
Enter your expected parcels into your account that we can check against your expectations. We take pictures & let you know about condition before forwarding.
4. ACTION
For your orders find photos, status details & more in your account: select consolidation, additional packaging, detailed pictures, scans or inspection checks.
5. FORWARD
We ship your parcel fast, insured, traceable & door-to door with Express or Economy services of DHL, FedEx or UPS. We use land, air or sea routes for your packages or pallets.
Frequently Asked Questions
Is Package Consolidaiton & Repacking a free service?
Yes, repacking & consolidation is free. We consolidate automatically when you initiate shipment of several orders. Or you can opt for manual consolidation before you initiate the shipment – so we can consider special requirements. We will repacked and combine them into as little packages as possible. After completion we will notify you via eMail and a new package will appear in your Inbox.For sake of handling, we normally consolidate up to 30kg maximum per package.
Does myGermany provide special Packaging Services for my items?
Yes we do! We use high-quality materials that we buy ourselves, or material submitted by our carrier partners.For additional requirements you can instruct us to use more than average packaging material. Several options are available in your account.
Can I ship Perfume, Alcohol, Lithium Bateries etc. ?
Can you arrange for Pick-up Service in Germany?
Yes. We handle the whole communication, payment and pick up if demanded. Packed or unpacked. Minimum Pick-up charge is 20,00 €. If higher costs occur, we will discuss with you before executing the Pick-up.Please also note that some articles are not in condition for an international transport, myGermany will check that upfront.
How do you handle Pick-up and Shipment of Bulky Items & Freight?
We pack & secure everything, and execute the shipment and customs processes.
In order to provide a quote, we need to know
– description & value
– weight & dimensions
– of packed or unpacked goods
– how is it packed, do you need any packaging services
– pick up address and conditions, location
– final delivery address
– who takes care for the customs clearance
– are you acting as business or private
– do you prefer sea or air
Can myGermany pick up unpacked items in Germany and pack them for international shipment?
Yes. We can pick up unpacked items with our dedicated driver. If your items are already packed (crates, pallets), we can use gathered trucks, which will be more cost effective. We can either ship directly to you, or get it into our warehouse where we check packaging and import/export conditions. We do pack, secure and support with export and customs formalities.
Can myGermany ship via Air, Sea, Road or Rail?
Yes. We do collaborate with several carriers and are able to provide you different shipping options via Air, Sea or Road. Best is to have the items in our warehouse where we understand packaging and export conditions in order to quote the international shipment.
What kind of information does myGermany need for a quotation?
You may please elaborate on:– please provide commercial invoice or any proof of value (eg. screenshot of ebay etc.)– weight / dimensions of packed items?– description of items incl. value? (is a customs declaration required? »)– is it already sufficiently packed, or do you need any further packaging services? (myGermany will add fees to it)– is it stack-able?– where to be picked up? detailed address? (sometimes it is not delivered into our warehouse but we pick up somewhere’s and send directly to client > attention: if we don’t have the items in our warehouse it is hard to take over liability, we need to check with sender if it was sufficiently packed)– to where to be sent? detailed address? port or your address?– do you have unloading equipment at your place?– who takes care for the customs clearance? You or myGermany? We normally ship DAP…– are you acting as business or private– who/how will be charged for the customs processes?– do you prefer sea or air?
Can myGermany handle the entire Pick-up process in Germany?
Yes. We handle the whole communication, payment and pick up if demanded. Please mind that articled need to be packed by the seller. Please also note that some articles are not in condition for an international transport, myGermany will check that upfront.We charge a 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).