Buy for me in Germany
German Shopping World
Concierge & Personal Shopper
In cases where online shops do not accept international credit cards, their website is in German only,
you need a pick up service, or you simply prefer to have the purchase and communication process carried out by us,
our Concierge Services Germany will assist you! Check out ou Personal Shopper Service options in Germany.
-
Concierge for your Purchase
You know what you want and instruct myGermany to purchase on your behalf. Your costs is 10% of the purchase value. We can even pick up form the seller.
Let us know in our Concierge Form the products you want us to buy for you and we normally execute the order within 24h. -
Concierge Plus+
You dont exactly know what you are looking for & need personal assistance? Our Concierge Plus+ will support you. Your costs is 15% of the purchase value. If you don’t know which brand is the best, which model is right for your desires or if the spare parts fits your car, our Concierge Plus+ Service is the perfect choice. We will assist and advice you for your full satisfaction. Visit us in Germany and get our accompany for your private shopping tour. Just let us know what you are looking for in our Concierge Plus+ Form.
-
Pick Ups in Germany
We pick up & deliver into our warehouse to prepare, pack, secure it for the international journey! We even pack/secure shipments at senders place if required. Let us know what to be picked up at what address and if you need any additional services such as packaging services. We also get in touch with the sender to discuss the process.
-
Direct Worldwide Shipment
We pick up & ship directly to you. myGermany provides direct international shipping for private and business clients. Let us know what to be picked up at what address, provide all relevant shipping information and documents, and we organize the direct worldwide shipment. You can select between several shipping methods – from Economy to Express.
Concierge Service Germany – your Personal Shopper!
We buy for you in Germany & provide you with Personal Shopper Services.
You know what you want and instruct myGermany to purchase on your behalf. Your costs is 10% of the purchase value.
We can even pick up & ship your orders directly. myGermany provides direct international shipping services for private and business clients.
Let us know what to be picked up at what address and we will pick up packed or unpacked goods and ship directly worldwide.
1
Fill In The Form
Let us know in the Concierge form which products you’d like to purchase through us or what product needs to be picked up. myGermany & eBay?
2
Pay Upfront
Pay the actual cost of the goods plus a 10% process fee (costs min 3,00 €). If you wish a pick up we charge a minimum fee of 20,00 €, if higher costs occur we will discuss with you beforehand.
3
A Personal Shopper Will Take Action
After your payment has arrived our concierge will take action and initiate the purchase, payment or pick up process. You can track the status of the process in your customer account. This is also where you can adjust options or cancel the concierge order.
4
Get It Delivered
Your items can be delivered to your myGermany address or directly to your home.
Concierge Service Plus+
Your Dedicated Personal Shopper purchasing physically in stores for you, accompanying you in Germany, or researching your goods!
You dont exactly know what you are looking for and need personal assistance?
It’s a pleasure to support you. Your costs is 15% of the purchase value.
If you don’t know which brand is the best, which model is right for your desires or if the spare parts fits your car, our Concierge Plus+ Service is the perfect choice.
We will assist and advice you for your full satisfaction. Visit us in Germany and get our accompany for your private shopping tour. Just let us know what you are looking for…
Concierge Service with eBay?
We purchase on ebay for our customers.
Of course, you can get your won auctions or Buy-it-now purchases delivered to myGermany. We take over the entire payment and/or pick up processes for you.
Just select theeBay option in the Concierge Form.
* PLEASE NOTE *
myGermany cannot bid: Please consider that myGermany cannot BID for you. That means : You do the bidding and we do the rest ?
myGermany cannot return: Please also mind, eBay is also a private sales platform, hence, there’s no compulsory right of return. For this reason, in some cases myGermany cannot arrange for return shipments when it comes to private purchases made via eBay. For private sales, such as Ebay-Kleinanzeigen, we do not take over liability.
We can help you get the German products you always wanted!
Frequently Asked Questions
Can your concierge purchase/sell without VAT? Can I save 19% VAT?
For EU customers we need to charge the Germany VAT , which is 19 percent.
Non-EU customers can save 19%.
For Non-EU customers we can purchase/sell without 19% VAT.
Please let us know in the Concierge Form that we can purchase/sell without VAT.
Use our form and enter the article value without 19% VAT.
Can you Buy (Buy it now) or Bid for me on goods on eBay?
Bid = No.
Buy-it-now and payments for your purchase = Yes.
myGermany can not bid because of several constrains bur predominantly because of time issues. But myGermany can execute the Buy-it-now or payments for you.Please note that eBay is a private sales platform and therefore you have no right of returning the goods. That means that myGermany also does not coordinate any return.
How much does the Concierge Service & Pick up Service cost?
Our fees are just 10% of the order value (costs min 3,00 €) for the Concierge Service and 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).
Can I use Discount Codes?
Of course, just let us know in the description section in our Concierge Form.
Can you arrange for Pick-up Service in Germany?
Yes. We handle the whole communication, payment and pick up if demanded. Please mind that articled need to be packed by the seller. Please also note that some articles are not in condition for an international transport, myGermany will check that upfront.
We charge a 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).
Any questions? Contact our Concierge Service Germany Team.
How Long does a Concierge or pick-up order take?
Generally it is executed on the same day or takes up to two days maximum. You will be informed by email and in your customer account about every step.
International Shipping. What can be forwarded?
