Our Logistic Partners
Air, Road, Sea, Rail, Mixed Methods
DPD Business Parcel
DPD Standard is a reliable service for less urgent shipments to destinations within Europe. An ideal choice when speed needs to be balanced with economy, day-specific delivery estimates let you plan delivery dates, Lithium Battery Shipment possible, and convenient door-to-door service
DPD Express
DPD Express allows you to ake advantage of Express-Service within Europe and worldwide. Delivery in Europe normally in the course of the next working day, elivery to international business centres as a rule within 1 to 3 days, online shipping status, with current shipping information (I.O.D.) online, Lithium Battery Shipment possible, DAP and DDP delivery terms available, up to 31.5 kg and 1.75 m max. length (airfreight 1.20 m) per parcel, up to 10 parcels per shipment, and document shipping also possible by arrangement
Contact Details of our Carriers:
DHL Express
Tel: 0049 1806 345 300
Contact Form: https://www.dhl.ch/en/country_profile.html
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html
DHL Weltpaket Economy & Premium
Tel: 0049 228 4333 112
Contact Form: https://www.dhl.ch/en/country_profile.html
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html
FedEx Economy & Express
Tel: http://www.fedex.com/de/contact/call/index.html
Contact Form: germany@fedex.de
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html
DB Schenker
Tracking: https://eschenker.dbschenker.com/nges-portal/public/de-DE_DE/#!/tracking/schenker-search
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Frequently Asked Questions
Can myGermany pick up unpacked items in Germany and pack them for international shipment?
Yes. We can pick up unpacked items with our dedicated driver. If your items are already packed (crates, pallets), we can use gathered trucks, which will be more cost effective. We can either ship directly to you, or get it into our warehouse where we check packaging and import/export conditions. We do pack, secure and support with export and customs formalities.
Can myGermany ship via Air, Sea, Road or Rail?
Yes. We do collaborate with several carriers and are able to provide you different shipping options via Air, Sea or Road. Best is to have the items in our warehouse where we understand packaging and export conditions in order to quote the international shipment.
What kind of information does myGermany need for a quotation?
You may please elaborate on:– please provide commercial invoice or any proof of value (eg. screenshot of ebay etc.)– weight / dimensions of packed items?– description of items incl. value? (is a customs declaration required? »)– is it already sufficiently packed, or do you need any further packaging services? (myGermany will add fees to it)– is it stack-able?– where to be picked up? detailed address? (sometimes it is not delivered into our warehouse but we pick up somewhere’s and send directly to client > attention: if we don’t have the items in our warehouse it is hard to take over liability, we need to check with sender if it was sufficiently packed)– to where to be sent? detailed address? port or your address?– do you have unloading equipment at your place?– who takes care for the customs clearance? You or myGermany? We normally ship DAP…– are you acting as business or private– who/how will be charged for the customs processes?– do you prefer sea or air?
Can myGermany handle the entire Pick-up process in Germany?
Yes. We handle the whole communication, payment and pick up if demanded. Please mind that articled need to be packed by the seller. Please also note that some articles are not in condition for an international transport, myGermany will check that upfront.We charge a 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).